ZHIYUAN (ZOE) LIN
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"KINDLE UNLIMITED" charge on my card?

1/23/2016

47 Comments

 
When I checked my debit card account just now, I found there is a weird "Kindle Unlimited" charge. I have never used a real Kindle E-reader, and the only purchase I made related to Kindle is an e-book, which is less than 5 bucks, and I simply treated it like a pdf file.
Picture
But where is this charge come from?
​I then checked my account history, found that there was a monthly KINDLE UNLIMITED charge, for nearly one year!!!
​I know for sure I didn't buy Kindle Unlimited..................
Here comes the answer:
"Kindle Unlimited" is a service that gives you access to thousands books without purchase them individually. This service is included in a customer agreement when you set-up your kindle (who bothers to read 100-page customer agreement?!!!  ) and unless you request a cancellation Amazon assumes you would like to subscribe this service.
​
I will never realize this, if my toefl account didn't run into issues today and I had to check my debit card account details carefully... 
I don't like this trick. 

https://www.whatsthatcharge.com/Amazon-Digital-Svcs-866-216-1072-WA




Apr28th:
Four months have passed since I first wrote this post. 
It turns out that Kindle books and Amazon Audible are my best friends now. They are excellent!
I am looking forward to Alexa Echo's joining!
47 Comments
Yes, you have to call 888 580 4331 or go to your account to cacel it
8/25/2016 07:20:01

I met the same problem with you and only cancel the service after 6 months. Cancellation process are quite simple, just go to your account ---Kindle Unlimited and then cancel, Only if you found that your card was deducted earlier.

Reply
Kvj
11/22/2017 06:53:05

Can you go online to adjustment your payment method?

Reply
Anita Sheehan
9/3/2020 05:20:53

I never ordered any type of Kindle anything, I had better get a refund and you had better cancel this now

Grace
1/27/2018 11:17:06

The number is not in service.

Reply
S.E.
10/21/2021 21:52:23

Try 1-866-321-8851
I got my pending charge refunded & service canceled.

Karen L Pair link
1/28/2019 13:21:08

Cancel Kindle Unlimited account.

Reply
James Griffin
1/17/2020 11:13:01

You charged me today for an account I did not order or request, I want my $10.81 back now or I'll file charges for theft abuse of my debit card account information and identity theft

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Brocallet
4/21/2021 01:21:01

Yo I'm pretty sure this is a porn virus from porn websites, as the number I called connected to a porn thing, number was 886-321-8851... I'm changing all my passwords and expunging (resetting) my phone's today. I've been compromised...

Mary Pat Feldbaum
11/20/2020 10:15:17

Please cancel my account

Reply
Teresa Sturgill link
1/13/2021 23:07:25

This is crazy all the people on here that is getting charged for nothing, well I got a charge on my account also and I'm telling u I use to buy from online amazon but I bet I dont buy anything else from them. Ur business is bad business. Please unsubscribe me and cancel my account.

Reply
Teresa Sturgill link
1/13/2021 23:13:42

Anyone that cant cancel online call this number, 888-580-4331 to cancel.

Reply
S.E.
10/21/2021 21:54:44

I called 1-866-321-8851 & got mine canceled & the pending charge refunded.

Liezl link
5/25/2021 00:41:47

Cancel Kindle Unlimited account. I never Purchased this and I don't know this account? why they will deduct my my account how you get my account?

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S. E.
10/21/2021 21:51:06

I have a pending charge of $10.54 but I called the # behind the charge on my bank statement (1-866-321-8851) and they canceled the service & refunded the pending charge. Emailed me confirmation of the cancelation. However may take my bank 3-5 business days to put the funds back.

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Janet metcalf link
2/4/2017 19:29:49

I did not sign up for kindle so why did u take money out of my account

Reply
cheryl link
6/13/2017 13:25:52

I have a kindle and buy books or find them for free.
I have a new charge on my visa account today for $10.68,
which is exactly the price of kindle unlimited. I wonder if
I accidently pushed the wrong button? The purchase
button & "read for free" button are REAL close to each other. I will need to check Amazon tonight to see if I purchased Kindle Unlimited.

Reply
Patti Halfaker
10/26/2017 14:14:12

The same thing happened to me and they were trying to bill me for two months. I know for a fact I didn't subscribe to Kindle Unlimited and my Kindle is five years old...so it wasn't just set up. I contested the charges on my card and I cancelled my membership to Kindle Unlimited. I will no longer keep my credit cards on file with Amazon.

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Ralph McNeir
7/8/2017 16:38:31

I did not apply for this service nor do I want it. I don't even own a Kindle. Remove these charges and refund my money, please

Reply
Josh Ballesteros
7/25/2017 03:51:38

So I have never used kindle unlimited once and have never even used the free trial yet I'm constantly being charged for it and I don't know how to fix this problem

Reply
Jackie Bouthillier
8/1/2017 14:08:03

Audible is 14.95
Kindle Unlimited 866-2 9.99
24.94
Why, Isn't Audible where I purchase my books from? and my Kindle has not worked for 6 months, I have called Amazon because that is where I purchase it from and they charged me 100.00 dollars to talk to me and tell me in a very rude tone, why don't you get someone there I can talk to. I get no Facebook, Email, no games. Can you tell me how this matter could be fixed.



Reply
ABOUJELA ALI MILOWD ALLAFI ALLAFI
9/5/2017 01:20:08

Hello:
I did not apply for this service nor do I want it. I don't even own a Kindle. Remove these charges and refund my money, please

Reply
Debra Dawson
10/8/2017 11:32:00

Yesterday October 7 2017 I was charged on kindle unlimited account and my cell phone alerted me that a kindle unlimited seat ( whatever the seat part is, never heard of that one ) so I want my money back and for the authorities to arrest these fools who is going into people accounts trying to make their life miserable because apparently they don't have one and they are criminals

Reply
SLG
10/19/2017 20:56:00

Same thing. This is the third month in a row (on the 19th of the month) that I have been charged $10.54 and it shows kindle unlimited 888-4. What in the world is this? I don't have a kindle. Never used one. Don't use Amazon for reading---- nothing. Why is this happening? I have turned off my debit card twice and and received new ones. I am absolutely furious.

Reply
Luis
10/31/2017 12:23:17

Me han registrando una compra en mi tarjeta de crédito por algo que nunca he realizado... "por un monto de $9.99 en KINDLE UNLIMITED 888-4 Fecha y hora de proceso:29/Octubre/2017 15:44";
No es posible que me perjudiquen y creen una mala imagen de seguridad de la compañía AMAZON...
Dios quiera tomen cartas en el asunto logren apresar a los sinvergüenzas.

Reply
EDITA
1/17/2018 11:29:53

I did not apply for this service nor do I want it. I don't even own a Kindle. Remove these charges and refund my money, please

Reply
harold fitzwater
1/19/2018 15:18:44

ive never heard of kindel unlimited but im being billed 9.99 every month for it so i"d like a refund or i"ll just contact the better bussiness buearo

Reply
Joyce Carter link
3/2/2018 00:11:25

I did not sign up for kindle unlimited and find two deductions have been taken from my bank account, also an audible book was loaded which I would never have ordered. How did this happen ? Cancelled my card immediately until matter resolved

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denisecockerill
5/5/2018 21:08:34

Same here. Any ideas how to cancel it as when i go into my Amazon account and to kindle unlimited then to setting etc there is no cancel option

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Pauline Howard broadus
10/16/2018 08:25:35

I did not order kindle unlimited and I want my money put back into my account

Reply
Dorothy debeer
3/17/2020 08:30:51

Trying to cancel kindle unlimited. I did not order this. You have been billing me for 3 months

Reply
Illia Lishman
10/31/2018 12:52:02

i was charged for this sh**t. I don’t even know what is this, what’s wrong with these guys????

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Jeff Bozos link
12/12/2018 18:56:48

Same here. Phantom charge on my statement, luckily I check it everyday anf caught it. The Jeff Bozos is getting bold with his scams.

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Vinil Gupta
4/16/2019 17:12:16

This is a scam because this has happened before and Amazon are well aware as to what is going on and they are not doing anything to stop it because for all we know thousands of people are paying Amazon this money unknowingly becuase they do not check their bank statements. My wife noticed it only recently.

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Ashley Holub link
8/5/2019 09:41:18

I have not used this app I cancelled it from the only account I know it being on and yet I have a charge please refund my money back!!!!!!

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Charlotte M Campbell link
10/3/2019 13:30:54

Didn't agree to this .I want to know how u got my card number. 9.99 has been coming out of my card for months. I want it stopped now.

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Richard Thompson
11/15/2019 11:29:42

Please drop me from you service asap. I believe you use very deceptive business practices and should be ashamed.

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Dorothy debeer
3/17/2020 08:34:22

This is the third month that I have been billed.. Cancel, cancel,. I did not order this service.

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Luke Campbell
3/18/2020 14:21:41

I don’t even have an Amazon account, let alone kindle and I have a $9.99 kindle unlimited charge in my bank statements hope this doesn’t become a monthly issue someone please help!

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Teresa Sturgill link
1/13/2021 23:16:43

Call 888-580-4331 and cancel ur membership

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Lms
5/15/2020 20:17:39

You charged my card for something I did not purchase and I won't my money back I don't even own a kindle

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There is
12/16/2020 07:25:55

I don't have an account with Kindle unlimited but I'm being change for it every month I am tired of this how can I stop this please help me

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HaveYourSolution
12/16/2020 20:01:57

It happened to me too and I got it fixed. I have an Amazon account so I logged on via a computer, clicked on Account under my name and found a link to customer service. After going through questions and answering No that it didn’t help I was able to open a chat. I told him I did order something on that date but I didn’t order that and didn’t even have an active Kindle - that it is not on my order history and was not on the email receipt. I demanded the my refund me or prove I made the purchase (which of course they can’t because I never did). I did some research and found multiple forums where this has been going on for years!
If you are not an Amazon customer, try calling 866-321-8851. That is the eReader customer service number. Select unknown charge. They should recognize that you are not a customer and eventually you should be able to get to someone. It’s very automated unfortunately. Another option, try calling Amazon’s main customer service. 888-280-4331. And if that fails, call your credit card company or bank and dispute the charges.

Reply
Algeretta Ward
1/18/2021 06:54:42

I did not authorize no one to take anything off my card I don't even know what this is. please put it back. and my text message didn't even say which card this is fraud. i will be contacting my credit card company about this.

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Katelyn Rowland
2/10/2021 21:22:10

You have just charged me today for 9.99 and I have never ordered any type of kindle thing so you better give me my money back now. Other wise I will contact law inforcement and get you for theft!

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Damla Özyer
3/10/2021 11:31:20

Same thing happened to me today. I am only here for a couple of months and I saw this on my bank account. I didn't do that!! How can we get rid of this?

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Barry cansick
3/8/2021 02:33:44

Please cancel my account Kindle unlimited as I did not sign up for account .total rip off.

Reply
caroline link
3/15/2023 18:10:33

I did not subscribe undo it right now

Reply



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